Disclaimer
Last updated: October 2026
This Disclaimer applies to the website mulberrysilk.net.au, operated by Mulberry Silk Company, a division of BuyFactory Direct Pty Ltd, a wholly owned subsidiary of Caruso Consulting Co Ltd ("we", "us" or "our"). By using this site you accept the terms below. It does not affect your statutory rights as a consumer.
General information only
The content on this site is provided for general information about our products. We work to keep it accurate and up to date, but we make no guarantee that everything is complete, current or error free at all times. Specifications, pricing and availability can change without notice.
Product descriptions and images
We describe our silk products as accurately as we can. Colours can appear differently on different screens, and silk is a natural fibre whose shade and sheen vary slightly from one dye lot to the next, so small differences between an image and the product you receive are normal. Stated silk content, momme weight, dimensions and certifications come from the manufacturer.
Not medical advice
Our products are pillowcases, sleep accessories, hair accessories and scarves. They are not therapeutic goods, and nothing on this site is medical advice. We do not claim that silk treats, cures or prevents any skin, hair or sleep condition. If you have a skin condition, an allergy or a concern about your hair or scalp, speak to your doctor, dermatologist or pharmacist. Follow the care label on each product, and keep small items such as scrunchies and hair ties away from babies and young children.
External links
This site may link to other websites we do not control. We provide those links for convenience only and are not responsible for the content, accuracy or privacy practices of any external site.
Limitation of liability
To the fullest extent permitted by law, we are not liable for any loss or damage arising from reliance on the information on this site. Nothing in this Disclaimer limits or excludes any liability that cannot be limited or excluded under the law, including your rights under the Australian Consumer Law and the Competition and Consumer Act 2010. See also our Limited Liability Indemnity and Terms & Conditions.
Contact us
If anything here is unclear, email us at theteam@mulberrysilk.net.au.